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Hospital Policies

Appointment Policy

Walk-in clients are welcome, however appointments are preferred. emergency cases shall always receive top priority followed by patients with previously scheduled appointments.  Our staff does their best to accomodate everyone.  We do reserve the right to refuse service.



Patient Arrival Policy

For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.



Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, American Express, Discover, cash and personal checks.  We also accept CareCredit as a way to make payments over a three month period without penalties.